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Members of the public can contact BNMLINK and BNMTELELINK for information, enquiries or redress in the areas of conventional and Islamic banking, insurance and takaful, advisory services for small and medium enterprises, foreign exchange administration and other matters under Bank Negara Malaysia's purview.
BNMLINK provides walk-in customer services and operates from Monday - Friday, 9.00 a.m. - 5.00 p.m. at our headquarters in Kuala Lumpur . Please click here for more information on BNMLINK.
BNMTELELINK complements the walk-in counter services of BNMLINK for the general public and can be contacted directly either by telephone, fax, letter or email.
For general enquiries or comments, please send your emails to bnmtelelink@bnm.gov.my. Any questions or comments related to the BNM web site, please e-mail to webmaster@ bnm.gov.my. While we greatly value your feedback and comments, please note that due to the volume of mail that we receive, we may not be able to respond immediately. Nevertheless, we endeavour to reply to queries within five days.
For enquiry on numismatics and art related matters, kindly contact the Bank Negara Malaysia Museum and Art Gallery via the contact information listed below.
Below are the contact information for our Head Office, BNMLINK and BNMTELELINK in Kuala Lumpur, six regional branch offices and two overseas representative offices.
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Bank Negara Malaysia
Tel: 603-2698-8044 |
Laman Informasi Nasihat dan Khidmat (BNMLINK)
Contact Centre (BNMTELELINK)
Tel : 1-300-88-5465 (1-300-88-LINK) Operating Hours: 9.00 a.m. - 5.00 p.m. (Monday - Friday) |
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SMS Service
Members of the public can now contact BNM via SMS by sending SMS to 15888* in the following manner :
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Bank Negara Malaysia Pulau Pinang
Tel: +604-258 7588 |
Bank Negara Malaysia Johor Bahru Tel: +607-225-7888 |
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Bank Negara Malaysia Kota Kinabalu Tel: +6088-211-211 |
Bank Negara Malaysia Kuala Terengganu Tel: +609-622-0571 |
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Bank Negara Malaysia Kuching Tel: +6082-252-311 |
Shah Alam Currency Processing & Distribution Centre Tel: +603-5512-5746 |
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Bank Negara Malaysia
Tel: 1-212-888-9220 |
Bank Negara Malaysia
Tel: 44-20-7495-0222 |
Bank Negara Malaysia Museum and Art Gallery
Sasana Kijang
2, Jalan Dato' Onn
50480 Kuala Lumpur
Tel: +603-91792784
Email: infomuseum@bnm.gov.my
