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Bank Negara Malaysia wishes to announce the commencement of the operations of the regional offices of Agensi Kaunseling Dan Pengurusan Kredit (AKPK) located at Bank Negara Malaysia's branches in Pulau Pinang, Johore Bahru, Kuala Terengganu, Kuching and Kota Kinabalu with effect from 2 October 2006. The establishment of these regional offices represents AKPK's continuous effort to ensure that its services are available to a wider segment of the Malaysian population.

All AKPK regional offices will provide advisory services, counselling and assistance to individuals on areas relating to credit, financial management and education as well as on debt restructuring. The services of AKPK are provided free of charge.

AKPK provides eligible individual borrowers assistance in restructuring debts relating to housing loans, hire purchase, credit card, charge card and other personal loans that have been obtained from institutions 1 regulated by Bank Negara Malaysia . AKPK do not provide any credit facility to customers.

Individuals who wish to obtain information about the services of the AKPK and its regional offices can contact or visit the following:

  1. AKPK's offices at:

    Headquarters Kuala Lumpur
    Level 8, Maju Junction Mall
    1001, Jalan Sultan Ismail
    50250 Kuala Lumpur
    Toll free number: 1 800 88 2575

    Pulau Pinang
    Agensi Kaunseling Dan Pengurusan Kredit (AKPK)
    Bangunan Bank Negara Malaysia
    27 Corner Light/Pitt Street
    10200 Pulau Pinang
    Tel: 04-2612246

    Johor Bahru
    Agensi Kaunseling Dan Pengurusan Kredit (AKPK)
    Bangunan Bank Negara Malaysia
    Jalan Bukit Timbalan
    80720 Johor Bahru
    Tel: 07-2210533

    Kuala Terengganu
    Agensi Kaunseling Dan Pengurusan Kredit (AKPK)
    Bangunan Bank Negara Malaysia
    Jalan Sultan Mohamad
    20990 Kuala Terengganu
    Tel: 09-6312797

    Kuching
    Agensi Kaunseling Dan Pengurusan Kredit (AKPK)
    Bangunan Bank Negara Malaysia
    Jalan Satok
    93720 Kuching
    Tel: 082-414910

    Kota Kinabalu
    Agensi Kaunseling Dan Pengurusan Kredit (AKPK)
    Bangunan Bank Negara Malaysia
    Jalan Dato' Chong Thain Voon
    88813 Kota Kinabalu
    Tel: 088-538355

  2. AKPK's website at www.akpk.org.my
  3. Branches of financial service providers nationwide

1 All commercial banks, all Islamic banks, all insurance companies, all takaful operators, development financial institutions under the purview of Bank Negara Malaysia and credit / charge card issuers under the purview of Bank Negara Malaysia.

 
 
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Last Updated Date : 23 November 2006
 

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