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Bank Negara Malaysia Introduces eCCRIS

Ref No : 01/18/07 19 Jan 2018 Embargo : For immediate release    

Bank Negara Malaysia wishes to announce the introduction of its new initiative – eCCRIS, a secure online platform for the public to access their own Central Credit Reference Information System (CCRIS) report, anywhere at their convenience. This service is provided for free and is available nationwide starting today.

The CCRIS report shows the financing and repayment history of a borrower with participating financial institutions over the past 12 months. It does not provide an assessment of a borrower’s credit standing. It is therefore a factual report and is not a blacklist.

eCCRIS is an extension of Bank Negara Malaysia’s efforts to promote the financial well-being of all Malaysians by encouraging prudent financial management. With eCCRIS, the public can now access their personal  CCRIS reports online via the eCCRIS website. eCCRIS provides a convenient online tool for users to monitor and verify their personal  credit standing, including their loan repayment history. Users will also be able to lodge data verification requests directly via eCCRIS to participating financial institutions to verify and correct any inaccuracies identified in their CCRIS report. With eCCRIS, users can stay on top of their finances.

To register, the public simply needs to follow these five easy steps:

1.    Walk-in to any Bank Negara Malaysia office or Agensi Kaunseling dan Pengurusan Kredit (AKPK) branch nationwide to perform a one-time registration.
2.    At the CCRIS kiosk, individuals will need to verify their identity using MyKad, and register a valid mobile phone number. For businesses, an authorisation letter and company registration certificates are required for an authorised person to register on behalf of the company.
3.    A 6-digit PIN will be sent to the registered mobile phone number.
4.    Users are required to key in their MyKad number and 6-digit PIN for first-time login at
5.    The user will then be required to (i) set preferred user ID and password, (ii) select personal security image and phrase, and (iii) set three security questions and answers.

For further information on the registration of eCCRIS, the public may call BNM TELELINK at 1300 88 5465.

Bank Negara Malaysia
19 Jan 2018

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