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Job Vacancies > Community Relations Supervisor, Visitor Experience Management / Bank Negara Malaysia Museum & Art Gallery
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Community Relations Supervisor, Visitor Experience Management / Bank Negara Malaysia Museum & Art Gallery
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ROLE PURPOSE:
Responsible for the Public and Community Relations and Managing special events for the Museum. Providing customer relations for all visitors and the media.
PRINCIPAL ACCOUNTABILITIES
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Handling the Public and community relations including media.
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To liaise with the Marketing/Creative and Visitor Experience Supervisors in handling main responsibilities.
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To ensure the good relations and remarkable communication with visitors and the media by maintaining a positive image for the museum.
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Develop and carry out communication strategies programs which would help the museum maintain a leading position.
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Work closely with the media and produce presentations and press releases, organising promotional events such as press conferences, analysing media coverage as well as reputation management for the museum.
- Able to work as part of a team and use first class interpersonal and communication skills to build strong relationships across departments and the public.
KEY CHALLENGES:
- Good understanding of issues relating to the developments in the community relations area.
- Able to identify the potential problems and issues arising from the museum’s visitors or internal museum’s staff that may affect the reputation of the museum.
- Able to identify risk mitigation and crisis resolution measures to minimise potential impact on the museum
Academic qualification:
- A recognized Master's / Bachelor's Degree (at least a 2nd Class Upper / CGPA 3.00) or a professional qualification in Mass Communications, Business, Humanities or other relevant disciplines.
- Credits in Bahasa Malaysia and English at SPM/SPMV level.
Experience:
Other Requirement:
- Exceptional writing and communication skills and abilities.
- Good organisational skills, enthusiasm, flexibility and initiative.
- Proficiency in other language such as Mandarin is a must and ability to speak any foreign language is an advantageous
A Malaysian citizen, aged 35 years and below.
Application must be submitted via email to : ayuni@bnm.gov.my |
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