Beware of Email Scam Requesting for Banking InformationEmbargo : For immediate release Not for publication or broadcast before 0139 on Thursday, 16 June 2011
16 Jun 2011
Bank Negara Malaysia would like to caution members of the public of the phishing attempts by fraudsters using Bank Negara Malaysia's name to deceive members of the public in disclosing their personal banking details.
The modus operandi of the fraudsters to deceive the victims is as follows:
Members of the public are reminded to ignore those emails and to refrain from giving personal banking information to anyone under any circumstances. Financial institutions, including credit card issuers and Bank Negara Malaysia and all banking institutions will never request for personal banking information when contacting customers, be it via telephone calls, SMS or emails.
Bank Negara Malaysia would like to advise members of the public to take the following preventive measures:-
For more information on financial scams activities, visit the financial fraud alert site at http://fraudalert.bnm.gov.my. Members of the public can contact or visit:
BNMTELELINK (Customer Contact Centre)
Fax: (03)2174 1515
To submit enquiries or complaints, type 15888
BNM TANYA [your enquiry/complaint]
BNMLINK (Walk-in Customer Service Centre)
Block D, Bank Negara Malaysia
Jalan Dato' Onn
50480 Kuala Lumpur
(Business hours: Monday - Friday, 9:00 am - 5:00 pm)
Or Visit BNMLINK branches in Bank Negara Malaysia Johor Bahru, Penang, Kuala Terengganu, Kota Kinabalu and Kuching or
Call ABMConnect (Hotline to Association of Banks in Malaysia)
Bank Negara Malaysia
16 Jun 2011
© Bank Negara Malaysia, 2011. All rights reserved.