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BNM invites applicants’ feedback on targeted repayment assistance

Release Date: 09 Sep 2020

Bank Negara Malaysia is conducting an online survey of applicants of targeted repayment assistance. This survey will be used to inform our understanding of banking consumer experiences in discussing assistance needs during this challenging period.

The survey should not take more than 10 minutes of your time. The responses will be kept confidential by Bank Negara Malaysia, and will not be shared with other parties including banking institutions, without your consent, as provided by the Personal Data Protection Act 2010.

The survey may be taken by individuals or SMEs, with the relevant links provided below.


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