SMS Service
Members of the public may contact Bank Negara Malaysia via SMS by sending *SMS to 15888 in the following manner :
Services available | Delivery message |
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To submit enquiries or complaints to Bank Negara Malaysia | BNM TANYA [your enquiry/complaint] e.g: BNM TANYA how to obtain my credit history report without having to come to Bank Negara? |
To obtain mailing address and contact details of Bank Negara Malaysia | BNM ALAMAT |
To get information on how to obtain a credit report information (CCRIS) | BNM CCRIS [e-mail address] |
* Sender will be charged RM0.15 for sending a message and RM0.20 for receiving a message by the telecommunications service provider. |
Note: The Bank will respond to a public query or complaint (via SMS service) within 3 working days.
Illustrated example: Sending your query | |
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Illustrated example: Message received | |
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