Bank Negara Malaysia would like to caution members of the public on bogus emails using Bank Negara Malaysia's name which require the recipient to follow links to false websites. Members of the public are reminded to ignore those emails and to refrain from giving personal banking information to anyone under any circumstances.

Financial institutions including credit card issuers and Bank Negara Malaysia and all banking institutions will never request for personal banking information when contacting customers, be it via telephone calls, SMS or emails.