about the bank
How to contact the Bank?
Members of the public can contact BNMLINK and BNMTELELINK for information, enquiries or redress in the areas of conventional and Islamic banking, insurance and takaful, advisory services for small and medium enterprises, foreign exchange administration and other matters under Bank Negara Malaysia's purview.
BNMTELELINK complements the walk-in counter services of BNMLINK for the general public and can be contacted directly either by telephone, fax, letter or web form (eLINK)
Members of the public are encouraged to reach us by submitting queries or complaints via e-channel.
While we greatly value your feedback and comments, please note that due to the volume of mail that we receive, we may not be able to respond immediately. Nevertheless, we endeavour to reply to queries within five days.
For enquiry on numismatics and art related matters, kindly contact the Bank Negara Malaysia Museum and Art Gallery via the contact information listed below.
Members of the public can exchange their damaged currency notes at the bank where they hold an account.
Below are the contact information for our BNMTELELINK in Kuala Lumpur, Head Office, five BNM Offices and three overseas representative offices.
Customer Contact Centre (BNMTELELINK)
Bank Negara Malaysia
P.O. Box 10922
50929 Kuala LumpurTel : 1-300-88-5465 (1-300-88-LINK)
(Overseas: 603-2174-1717)
Fax: 603-2174-1515
Web form : eLINK
Operating Hours: 9.00 a.m. - 5.00 p.m. (Monday - Friday)
Jalan Dato' Onn
P.O. Box 10922
50929 Kuala Lumpur
General Number : 603-2698-8044 / 2698 9044 / 9179 2888
BNM Offices
BNM Office Pulau Pinang
No 27, Lebuh Light
10200 Georgetown
Pulau Pinang
Tel: +604-258 7588
Fax: +604-2587 590
BNM Office Johor Bahru
Jalan Bukit Timbalan
80000 Johor Bahru
Johor Darul Takzim
Tel: +607-225-7888
Fax: +607-225 7891
BNM Office Kota Kinabalu
Jalan Lapan Belas
88000 Kota Kinabalu
Sabah
Tel: +6088-522-310 / 088-522-328
Fax: +6088-522-302
BNM Office Kuala Terengganu
Jalan Sultan Mohamad
21100 Kuala Terengganu
Terengganu Darul Iman
Tel: +609-622-0571 / 09-638 2001
Fax: +609-622-0516
BNM Office Kuching
Jalan Satok
93400 Kuching
Sarawak
Tel: +6082-224-200 / 082-224 328
Fax: +6082-414-996
New York Representative Offices
900, Third Avenue, Suite 1804
New York, NY 10022
United States of America
Tel: 1-212-888-9220
Fax: 1-212-755-4561
London Representative Office
London Representative Office
Suite 1, 8th Floor
Berkeley Square House
Berkeley Square
London W1J 6DB
United Kingdom
Tel: 44-20-7495-0222
Fax: 44-20-7499-7428 / 44-20-7495-6198
Click for map © Streetmap.co.uk
Beijing Representative Office
Beijing Representative Office
Units 23-25, Level 47
China World Tower
No 1, Jianguomenwai Avenue
Chaoyang District
Beijing 100004 China
Tel: +86 (10) 6505 5865
Fax: +86 (10) 8535 1890
Bank Negara Malaysia Museum and Art Gallery
Bank Negara Malaysia Museum and Art Gallery
Sasana Kijang
2 Jalan Dato' Onn
50480 Kuala Lumpur
Tel: +603-91792784
Email: infomuseum@bnm.gov.my
Website: http://www.museumbnm.gov.my