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MHIT - Intro

Bank Negara Malaysia announced interim measures agreed with the insurance and takaful industry to assist policyholders* who experienced premium revision of their medical and health insurance/takaful (MHIT) products. These interim measures have been introduced to alleviate the immediate financial impact to policyholders and preserve MHIT coverage. However, broader measures to address the rising medical cost in Malaysia are urgently needed to manage future premium adjustments and ensure that MHIT products continue to be affordable for the Malaysian public.

  • Any reference to insurance/insurance premiums/policyholders includes takaful/takaful contributions/takaful participants. 

MHIT-Roots2

 

 


Here’s how you can benefit from the interim measures:

  • The changes in premiums will be spread out over a minimum of three years
  • At least 80% of policyholders are expected to experience yearly premium adjustments due to medical claims inflation of less than 10%

Temporary pause in premium adjustments for one year from their policy anniversary for policyholders aged 60 years old and above who are covered under the minimum plan within the MHIT product that they purchased

* The interim measures above are not applicable to premium increases that may apply when a policyholder moves to a higher age band, which will be managed separately by the Insurers and Takaful Operators (ITOs)

Policyholders who have surrendered or whose MHIT policies have lapsed in 2024 due to the repricing can request for a reinstatement of their policies based on the adjusted premium under this measure without additional underwriting requirements

  • ITOs must provide appropriate alternative MHIT products for policyholders who do not wish to continue with their existing MHIT plans that have been repriced
  • The alternative products are to be provided at the same or lower premiums without any additional underwriting or switching cost
  • ITOs that do not currently offer such alternative products must make these products available to policyholders by the end of 2025

Important!

Communications on these measures by ITOs to individual policyholders will take place progressively.
Policyholders can also contact their respective ITOs from 15 January 2025.

 
  • The Government, together with ITOs and private hospitals, will contribute RM60 million to accelerate health reforms.
  • This includes the implementation of Diagnosis-Related Group payment model and publication of costs of common medical procedures for greater transparency.
  • In addition, part of the fund will also be used to facilitate the development of a base MHIT product that covers essential healthcare needs and facilitate policyholders aged 60 years old and above to switch to the new base product, once available.

MHIT - Contact ITOs

Further Information

You may reach out to the respective associations or your ITOs:

Life Insurance Association of Malaysia (LIAM)

 

www.liam.org.my

Malaysia Takaful Association (MTA)


www.takaful4all.org

 

General Insurance Association Malaysia (PIAM)

 

www.piam.org.my

Find out more through FAQs by the insurance/takaful industry.

MHIT List of ITOs

List of Insurers and Takaful Operators (ITOs) Involved in MHIT Repricing

Policyholders can contact their respective ITOs through their hotlines and websites for further information:

 

No. Company Name Organisation Type Contact Details
1 AIA Berhad Life Insurer Telephone: 1-300-881899
Email address: [email protected]
2 Allianz Life Insurance Malaysia Berhad Life Insurer Telephone: 1-300-225542
Email address: [email protected]
3 AmMetLife Insurance Berhad Life Insurer Telephone: 1-300-888800
Email address: [email protected]
4 Etiqa Life Insurance Berhad Life Insurer Telephone: 1-300-138888
Email address: [email protected]
5 FWD Insurance Berhad Life Insurer Telephone: 1-300-138888
Email address: [email protected]
6 Generali Life Insurance Berhad Life Insurer Telephone: 1-300-881616
Email address: [email protected]
7 Great Eastern Life Assurance (Malaysia) Berhad Life Insurer Telephone: (Local) 1-300-130088 (Overseas) +603-42598888
Email address: [email protected]
[email protected]
8 Hong Leong Assurance Berhad Life Insurer Telephone: +603-76501288
Email address: [email protected]
9 Manulife Insurance Berhad Life Insurer Telephone: +603-27199112 or 1-300-132323
Email address: [email protected]
10 MCIS Insurance Berhad Life Insurer Telephone: +603-76523388
Email address: [email protected]
11 Prudential Assurance Malaysia Berhad Life Insurer Telephone: +603 27712450
Email address: [email protected]
12 Sun Life Malaysia Assurance Berhad Life Insurer Telephone: 1-300-885055
Email address: [email protected]
13 Tokio Marine Life Insurance Malaysia Berhad Life Insurer Telephone: +603-26033999
Email address: [email protected]
14 Zurich Life Insurance Malaysia Berhad Life Insurer Telephone: 1-300-888622
Email address: [email protected]
15 AIA General Berhad General Insurer Telephone: 1-300-881899
Email address: [email protected]
Auto Assist: 1-800-888733
Website: www.aia.com.my
16 AIG Malaysia Insurance Berhad General Insurer Telephone: 1-800-888811
Email address: [email protected]
Auto Assist: 1-800-886990
Website: http://www.aig.my
17 Allianz General Insurance Malaysia Berhad General Insurer Telephone: 1-300-225542
Email address: [email protected]
Auto Assist: 1-800-225542
Website: www.allianz.com.my
18 Berjaya Sompo Insurance Berhad General Insurer Telephone: 1-800-889933
Email address: [email protected]
Website: www.berjayasompo.com.my
19 Chubb Insurance Malaysia Berhad General Insurer Telephone: 1-800-883226
Email address: [email protected]
Auto Assist: 1-300-880128 / +603-79890348
Website: www.chubb.com/my
20 Etiqa General Insurance Berhad General Insurer Telephone: 1-300-138888
Email address: [email protected]
Auto Assist: 1-800-886491
Website: www.etiqa.com.my
21 Generali Insurance Malaysia Berhad General Insurer Telephone: +603-21708282
Email address: [email protected]
Auto Assist: 1-800-222262
Website: www.generali.com.my
22 Great Eastern General Insurance (Malaysia) Berhad General Insurer Telephone: 1-300-130088
Email address: [email protected]
Auto Assist: +603-76283722 / +603-76281523
Website: www.greateasterngeneral.com.my
23 Liberty General Insurance Berhad General Insurer Liberty Insurance
Telephone: 1-300-888-990 or +603-2619-9000
Email address: [email protected]
Auto Assist: 1-800-885-005
Website: www.libertyinsurance.com.my

Kurnia Insurance
Telephone:1-800-883-833
Email address: [email protected]
Website: www.kurnia.com

Am Assurance
Telephone: 1-800-886-333
Email address: [email protected]
Website: www.amassurance.com.my
 
24 Lonpac Insurance Berhad General Insurer Telephone: +603-22628666/ +603-27237888
Email address: [email protected]
Auto Assist: 1-800-885005
Website: www.lonpac.com
25 MSIG Insurance (Malaysia) Berhad General Insurer Telephone: 1-800-886744
Email address: [email protected]
Auto Assist: 1-300-880833
Website: www.msig.com.my
26 Pacific & Orient Insurance Company Berhad General Insurer Telephone: +603-26985033
Email address: [email protected]
Auto Assist: 1-300-808800
Website: www.poi2u.com
27 Progressive Insurance Berhad General Insurer Telephone: 1-800-888458
Email address: [email protected]
Auto Assist: 1-800-888928
Website: www.progressiveinsurance.com.my
28 QBE Insurance (Malaysia) Berhad General Insurer Telephone: 1-300-884847
Email address: [email protected]
Website: www.qbe.com.my
29 RHB Insurance Berhad General Insurer Telephone: 1-300-220007
Email address: [email protected]
Website: www.rhbinsurance.com.my
30 The Pacific Insurance Berhad General Insurer Telephone: 1800-881629
Email address: [email protected]
Website: www.pacificinsurance.com.my
31 Tokio Marine Insurans (Malaysia) Berhad General Insurer Telephone: 1-800-880812
Email address: [email protected]
Website: www.tokiomarine.com.my
32 Tune Insurance Malaysia Berhad General Insurer Telephone: 1-800-885753
Email address: [email protected]
Auto Assist: 1-800-228863
Website: www.tuneprotect.com
33 Zurich General Insurance Malaysia Berhad General Insurer Telephone: 1-300-888622
Email address: [email protected]
Auto Assist: 1-300-885566
Website: www.zurich.com.my
35 AIA PUBLIC Takaful Berhad Takaful Operator Telephone: 1-300-888922
Email address: [email protected]
Website: www.aia.com.my
36 AmMetLife Takaful Berhad Takaful Operator Telephone: 1-300-229777
Email address: [email protected]
Website: www.ammetlifetakaful.com
37 Etiqa Family Takaful Berhad Takaful Operator Telephone: 1-300-138888
Email address: [email protected]
Website: www.etiqa.com.my
38 Great Eastern Takaful Berhad Takaful Operator Telephone: 1-300-138338
Email address: [email protected]
Website: https://igetintouch.greateasterntakaful.com
39 Hong Leong MSIG Takaful Berhad Takaful Operator Telephone: +603-76501800
Website: www.hlmtakaful.com.my
40 FWD Takaful Berhad Takaful Operator Telephone: 1-300-137988 / +603-27717771
Email address: [email protected]
Website: www.fwd.com.my
41 Prudential BSN Takaful Berhad Takaful Operator Telephone: +603-27757188
Email address: [email protected]
Website: www.prubsn.com.my
42 Sun Life Malaysia Takaful Berhad Takaful Operator Telephone: 1-300-88-5055 / +603-26126000
Email address: [email protected]
Website: www.sunlifemalaysia.com
43 Syarikat Takaful Malaysia Keluarga Berhad Takaful Operator Telephone: 1-300-88-252385
Email address: [email protected]
Website: www.takaful-malaysia.com.my
44 Takaful Ikhlas Family Berhad Takaful Operator Telephone: +603-27239696
Email address: [email protected]
Website: wwww.takaful-ikhlas.com.my
45 Zurich Takaful Malaysia Berhad Takaful Operator Telephone: 1-300-888-622
Email address: [email protected]
Website: www.zurich.com.my
46 Etiqa General Takaful Berhad Takaful Operator Telephone: 1-300-13-8888
Email address: [email protected]
Website: www.etiqa.com.my
47 Zurich General Takaful Malaysia Berhad Takaful Operator Telephone: 1-300-888-622
Email address: [email protected]
Website: wwww.zurich.com.my
48 Syarikat Takaful Malaysia Am Berhad Takaful Operator Telephone: 1-300-88-252385
Email address: [email protected]
Website: www.takaful-malaysia.com.my
49 Takaful Ikhlas General Berhad Takaful Operator Telephone: +603-27239696
Email address: [email protected]
Website: www.takaful-ikhlas.com.my