Bank Negara Malaysia wishes to announce the establishment of BNMTELELINK to complement the walk-in counter services of BNMLINK for the general public. BNMLINK and BNMTELELINK represent Bank Negara Malaysia's contact point to facilitate prompt and efficient response to members of the public on matters related to the financial sector. BNMTELELINK can be contacted directly either by telephone, fax, letter or email.

Members of the public can contact BNMLINK and BNMTELELINK for information, inquiries or redress in the areas of conventional and Islamic banking, insurance and takaful, advisory services for small and medium enterprises, foreign exchange administration and other matters under Bank Negara Malaysia's jurisdiction. This customer orientated services provided by BNMLINK and BNMTELELINK is part of Bank Negara Malaysia's continuous efforts to enhance the effective and efficient functioning of the financial system.

The contact details for BNMTELELINK are:

BNMTELELINK
Jabatan Komunikasi Korporat
Bank Negara Malaysia
P.O.Box 10922
50929 Kuala Lumpur

Tel: 1-300-88-5465 (LINK)
Fax: 03-2174 1515
E-mail:  [email protected]

BNMLINK and BNMTELELINK operating hours are from:
Monday - Friday, 9.00 a.m. - 5.00 p.m.