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Members of the public are advised to exchange their defaced currency notes, tampered currency coins and demonetised currency at any financial institutions.
The financial institutions will:
The exchange counter at BNM Head Office and BNM Offices are closed to the public but will remain open to financial institutions only to accept (ii) above.
For further assistance, please contact:
BNM Ibu Pejabat Kuala Lumpur
+603-26988044 (ext. 7390, 7416 or 7414)
BNM Office Johor Bahru
BNM Office Pulau Pinang
BNM Office Kuala Terengganu
BNM Office Kuching
BNM Office Kota Kinabalu
Bank Negara Malaysia
23 Dec 2020
© Bank Negara Malaysia, 2020. All rights reserved.