Bank Negara Malaysia (BNM) and the Royal Malaysia Police (RMP) today launched a virtual exhibition by BNM Museum and Art Gallery, ‘Financial Crime Exhibition’. The exhibition seeks to educate members of the public against financial scams and can be accessed at https://museum.bnm.gov.my/fce

The virtual exhibition was jointly officiated by the Inspector-General of Police (IGP), Tan Sri Acryl Sani Abdullah Sani and the Governor of Bank Negara Malaysia, Tan Sri Nor Shamsiah Mohd Yunus.

The exhibition lays out various types of financial crimes seen in Malaysia and how they have evolved over time. It features interactive exhibits that allow the public to simulate financial scam scenarios. Through the various exhibits, the public will be able to learn strategies – Spot, Stop, and Share (3S) – to protect themselves and others from becoming victims.

During the launch, Tan Sri Nor Shamsiah Mohd. Yunus announced additional measures that will be undertaken by the banking industry to combat financial scams. These are (i) the migration of SMS One Time Passwords (OTP) to a more secure form of authentication; (ii) further tightening of detection rules and triggers for the blocking of scams-related transactions; (iii) subjecting first-time enrolments of online banking services and secure devices to a cooling-off period; (iv) customers will be restricted to one mobile device or secure device for the authentication of online banking transactions; and (v) banks will be required to set up dedicated scam hotlines.

"Together with the financial industry, BNM will continue to ensure that banking and payment channels remain secure and equipped with the latest security controls. The effort to combat financial crimes also requires the support of all parties. As consumers, each of us are responsible for protecting ourselves from the threat of scams. Our hope is that the Financial Crime Exhibition can help in this effort to educate members of the public in protecting themselves against scams", she said.

The Governor added that BNM continues to highlight on latest scams-related information through the Amaran Scam Facebook page at https://facebook.com/amaranpenipuan

Tan Sri Acryl Sani Abdullah Sani, in his speech, said “The ability of cybercriminals to exploit technological changes and creatively trap victims with a variety of new modus operandi, paired with only moderate level of public awareness on cybercrime are among reasons for increasing cases. Therefore, RMP sees the need to disseminate as much knowledge as possible to the community so they can avoid becoming victims of such criminal activities”.

The public is advised to safeguard their personal information and avoid downloading files or applications from unverified sources onto mobile devices. Account holders who encounter suspicious transactions involving their bank accounts should immediately:

1. Notify their banks;
2. Contact the Commercial Crime Investigation Department (CCID) Scam Response Centre at 03-2610 1559/1599 or BNMTELELINK at 1-300-88-5465; and
3. Lodge a police report to facilitate the investigation.

For more information about BNM Museum and Art Gallery and its upcoming programmes and exhibitions, visit https://museum.bnm.gov.my or its social media sites on Facebook at https://www.facebook.com/BNM.MAG, Instagram at https://www.instagram.com/bnmmag and Twitter at @BNM_MAG.

See also:

• Speech by Governor Tan Sri Nor Shamsiah in Conjunction with Financial Crime Exhibition Launch
• BNM steps up collaboration with banks and law enforcement agencies to combat new modus operandi by financial fraudsters