Application Support Analyst - Regulatory and Internal Approval, Digital Operation Platform.
Job Sector: Digital and Technology
Location: Kuala Lumpur
ROLE PURPOSE
Formulate, design, develop, implement, maintain and support supervision and regulation related system to serve the key functions of the following stakeholders:
- AMLA/CFT related system to mitigate the adverse effects of criminal economic activity and promote integrity and stability in financial markets.
- Financial Surveillance of comprehensive and integrated macro-prudential surveillance and assessments of emerging trends and vulnerabilities of the financial system.
- Specialist Risk related system of providing prompt independent assessment and advice on emerging risks in specific and across regulated financial institutions to facilitate pre-emptive actions.
- Money Services Business to provide a single, uniform and dedicated regulatory framework for licensees in the money services business.
PRINCIPAL ACCOUNTABILITIES
- Manage availability, reliability, performance and disaster recovery readiness of supervision and regulation related system to serve the key functions, ensuring maximum system uptime, minimal business disruption, and optimal system response time, in accordance with the expectations of all stakeholders, international standards and best practices.
- Undertake continuous systems and process improvements by benchmarking against standards and adopting models, best practices and methodologies and ensuring they are in accordance with guidelines and stakeholder expectations.
- Manage and provide round-the-clock (24 hours a day x 7 days a week) support services to stakeholders, ensuring that all reported incidents, problems and issues are resolved conclusively in the shortest possible duration, without any impact to business operations.
- Rotate into development, business operations, product management, project implementation and other aspects of Financial Supervision, Surveillance and Regulations function as part of the agile devops value chain. Participate in agile projects.
- Provide value-added IT advisory and consultancy services to stakeholders via an in-depth understanding of the stakeholder’s business area, anticipating needs of stakeholders, and continuously keeping abreast with developments in financial market systems, financial surveillance, specia lrisks and money related services and businesses.
- Translate current and future needs of stakeholders into IT solutions that enable the achievement of the stakeholders’ business objectives and strategic results
- Manage relationship with stakeholders ensuring that IT services deliver stakeholder satisfaction, and ensuring that the IT services add value to the stakeholders.
- Continuously keeping abreast with technology development to enable optimisation of the Bank’s IT infrastructure and application for the improvement of IT solutions delivery to business users
- Build and maintain relationship with external expert and peers in other organizations to benchmark and research appropriate technology and processes for enhancing IT services in the Bank.
QUALIFICATION/EXPERIENCE
- Academic Qualifications: Bachelor degree or higher qualification in Computer Science, Information Technology, Information Systems, Software Engineering or relevant professional qualification.
- Experience : At least 3-year working experience in software development and application support. Experience in ITIL is an added advantage.
- Knowledge: System development life cycle, system analysis and design, database management and technically strong in all or some of these software: Visio, SQL, Oracle, MySQL, Visual Basic, ASP, PHP, JAVA, .NET, C/C++, IIS, Unix, Unix Shell Script Programming, MSSSRS, MS SSAS, MSSSIS, Apache and MSSharepoint.
- A Malaysian citizen
ONLY SHORTLISTED CANDIDATES WILL BE NOTIFIED.
