Notices & Announcements
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BNM wishes to inform that BNMLINK, our platform for engaging with the general public and small businesses continues to be available.
The public may also contact BNMTELELINK at 1-300-88-5465 from Monday to Friday (9.00 a.m. to 5.00 p.m.).
Walk-in customer service centres will receive visitors by appointment only. The public may request for an appointment through eLINK or BNMTELELINK.
The public can obtain a credit report through the Central Credit Reference Information System (CCRIS) or from any Credit Reporting Agencies.
For registered eCCRIS users, you can check your CCRIS report online here
For first-time users, please follow these steps to register. You should:
If you do not wish to register as an eCCRIS user but still want to obtain your CCRIS report, you should:
For credit reports from other Credit Reporting Agencies, you can find out more information on how to obtain from the links below:
Credit Bureau Malaysia Sdn Bhd at https://creditbureau.com.my
CTOS Data Systems Sdn Bhd at https://ctoscredit.com.my
Experian Information Services (Malaysia) Sdn Bhd at https://www.mycreditinfo.com.my
Members of the public can exchange their damaged currency notes at any bank.
Members of the public who require further assistance can contact BNM Offices as follows:
BNM Office Pulau Pinang
BNM Office Johor Bahru
BNM Office Kuching
BNM Office Kota Kinabalu
Operating hours: Monday – Friday, 9.00 a.m. - 5.00 p.m.
BNM Office Kuala Terengganu
Operating hours: Sunday – Thursday, 9.00 a.m. - 5.00 p.m.
© Bank Negara Malaysia, 2021. All rights reserved.