Bank Negara Malaysia (BNM) today announces the establishment of Khidmat Nasihat Pembiayaan (MyKNP). This is a joint collaboration by the Bank, Credit Guarantee Corporation Malaysia Berhad (CGC) and Agensi Kaunseling dan Pengurusan Kredit (AKPK), with the support of the financial industry.

MyKNP is another collective effort by the industry to enhance the financing ecosystem. It aims to improve financing applicants' experience, including providing greater understanding of the factors affecting their financing application as well as help in raising their eligibility for future financing.

Applicants who have been unsuccessful in securing SME financing or home financing can contact MyKNP @ CGC and AKPK respectively, and obtain the following advisory services, free of charge:

• Further clarification on the reasons for rejection by financial institutions;
• Advice on how to improve eligibility for financing in the future; and
• Information on alternative financing (for SMEs) or alternative solutions (for homebuyers)

SMEs may contact CGC for further information:

• Call 03-7880 0088 (Operating Hours: 8.30 am – 5.30 pm, Mon – Fri) or email to [email protected] or visit bnm.gov.my/myknp.

Homebuyers may contact AKPK for further information:

• Visit and register for appointment at myknp.akpk.org.my or call 03-2616 7799 (Operating Hours: 9.00 am – 5.30 pm, Mon – Fri) or visit bnm.gov.my/myknp.