1. MobileLINK
A mobile customer service that provides access to basic banking services to the public in collaboration with financial institutions. MobileLINK also provides:
- Advisory services on banking, insurance and takaful and SME financing related matters;
- Information on personal credit through Central Credit Reference Information System (CCRIS);
- Information on Bank Negara Malaysia through self service web-based terminal made available in the coach; and
- Advisory services on other financial related matters under the purview of Bank Negara Malaysia.
2. Four consumer-centric mobile applications by Bank Negara Malaysia to elevate consumer awareness and skills in money management matters.
A tool for consumers to better monitor and manage their income and expenses. [Download IOS, Android]
A tool for public to learn about the Malaysian banknotes, including security features and quality standards. [Download IOS, Android]
A tool for consumers to read the latest financial news and announcements, including fraud alerts issued by Bank Negara Malaysia. [Download IOS, Android]
A tool for consumers to make enquiries, obtain advice and lodge their complaints against financial services providers. [Download IOS, Android]
3. Financial Literacy Programmes
- Collaborative Programme for 1Azam (Akhiri Zaman Miskin)
A programme leveraging on 1AZAM platform to enhance the knowledge and capacity of low-income households to utilise financial services responsibly. The programme involves 1AZAM participants and is supported by ministries, NGOs, Agensi Kaunseling dan Pengurusan Kredit (AKPK) and financial institutions. For more information on 1Azam programmes, visit Ministry of Women, Family and Community Development’s website.
- Financial Capability Programmes by AKPK
- AKPK’s targeted financial capability programmes for adults focus on providing relevant knowledge and skills on money and debt management based on a life-stages approach. For more information, visit AKPK’s website.
- POWER! Programme - specially designed to equip young individuals with essential financial knowledge, providing them with the confidence and ability to make responsible financial decisions. For more information, visit POWER! Online Learning Portal.
